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CrowdStrike Software Update Causes Global Disruptions: How Cyber Insurance Can Help

The latest CrowdStrike software update has led to significant disruptions for many Microsoft Windows users worldwide.

If your business has been impacted, your cyber insurance policy may respond to cover the financial losses. Here’s how Network Insurance Group can support you:

  1. Guidance on Coverage: We can provide advice on your cyber insurance coverage, including any limits or excesses that may apply.
  2. Claim Notification: Promptly notifying your insurer is essential if you plan to submit a claim. Early notification preserves your rights and allows you to access support from your cyber insurer.
  3. Documenting Impacts and Costs: We can work with your cyber insurer to provide guidance on what is required to quantify any loss, ensuring you have the necessary documentation.
  4. Technical Support: With a fix provided by CrowdStrike, your IT teams should be addressing disruptions. If additional support is needed, we can assist in obtaining support from your cyber insurer’s incident response team.

If you do not currently have cyber insurance, we strongly recommend considering this important coverage.Contact your Network Insurance Group account manager for further information and assistance in obtaining a policy.

Important: Remain vigilant against scams.

Although this outage was not caused by a hack, businesses should remain vigilant against phishing emails from scammers exploiting the situation.

Be cautious of unexpected emails, screen pop-ups, or phone calls claiming to be from CrowdStrike, Microsoft, or other organizations such as banks and telecommunications providers.

Stay safe and secure.

Contact us today for assistance related to cyber insurance and support.

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