Our dedicated claims team, take a professional and structured approach, to ensure that your claims are managed proactively, fairly and swiftly through to a positive resolution. We work as your advocate by:

Reviewing existing claims procedures, to ensure they are tailored to your needs.

Prompt and efficient delivery of all documentation.

Agreement with insurers on the pre-appointment of loss adjusters (where available), to avoid unnecessary delays.

Active and timetabled status review of all claims.

Assistance with claim recoveries to improve loss history.

Provision of your own claims manager and claims personnel.

Let’s talk

If you have a claim, or need to lodge a claim, get in touch!
Call: +61 2 9034 5554

Our process

Consult & Design

Consult with you to get a clear understanding of your business. We will ask probative questions surrounding strategic, hazard and business risks of your business.

Analyse & Design

Based on this information we will search the market for the best cover and consider the best options available for your business. We will design a proposal to suit your needs.

Deliver & Implement

Once you have agreed to your risk management plan we will implement and setup your cover.


We pride ourselves in maintaining on going relationships with our clients. We will check in regularly to ensure you’re comfortable with your cover and to ensure you’ve had no major change of circumstance.

Our areas of insurance specialisation

Tailored Insurance & Risk Management Solutions for large & small business.

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Risk management packages for Groups, Associations and Industry Sectors

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The collective strength of Steadfast means competitive pricing for Personal Insurance

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